PRIVACY & DATA
Effective date: 27 July 2026
Vexol EU respects your privacy. This policy explains how we collect, use, share, retain, and protect personal data when you visit our website, contact us, or use our AI automation services.
1. Personal data we collect
We may collect identity and contact details you submit through our forms, business information you provide in messages, technical information such as device, browser, IP address and usage data, and analytics information about how visitors use our website. We collect only what is necessary for the purposes described below.
2. How we use data
We use personal data to respond to enquiries, provide and improve our services, maintain website security, understand aggregate website usage, comply with legal obligations, and communicate with you about a request or business relationship. Our legal bases under the GDPR may include consent, performance of a contract, legitimate interests, and legal obligations.
3. Sharing and international transfers
We use carefully selected service providers for hosting, analytics, communications, and operational support. They may process personal data only on our instructions and under appropriate safeguards. Where data is transferred outside the EEA, we use an approved transfer mechanism such as the European Commission’s Standard Contractual Clauses where required.
4. Your rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to processing. Where we rely on consent, you may withdraw it at any time. To exercise these rights, email support@vexol.eu. You may also lodge a complaint with your local data protection authority.
5. Retention and security
We keep personal data only for as long as needed for the purpose for which it was collected, including legal, accounting, and reporting requirements. We use appropriate technical and organisational measures designed to protect personal data from accidental or unlawful loss, access, alteration, disclosure, or destruction.